What cities is Fitspot available in?
Fitspot is available nationwide in the U.S.
How do I book a fitness session on Fitspot?
You can book an on-demand session - or schedule one for later. Simply select the date, time and location that you want to train. Fitspot will match you with a certified fitness trainer in your area who has indicated availability in the window you've selected.
How does Fitspot find me a trainer?
Fitspot has a network of vetted fitness professionals. Similar to Uber, Fitspot trainers nearby can accept sessions via the app if they have indicated they are available. You will be able to view up to five trainer profiles before booking. You can also have Fitspot pair you with a trainer that best matches your profile and request.
What if I like a particular Fitspot trainer and want to work with them again?
When you train with a Fitspot trainer who you like working with, you can then favorite him or her on Fitspot to see their schedule and request sessions directly.
My trainer joined Fitspot and wants me to book through the app - how do I do that?
Ask your trainer for their Trainer Code. This is a code that you can insert in the "My Trainers" tab that will allow you to see your trainer's profile and schedule.
How do I know Fitspot trainers are qualified?
All Fitspot trainers are screened by Fitspot and undergo an independent background check. Fitspot checks their qualifications and experience to make sure that the training you receive is high quality. You can also see how other Fitspotters have rated them - just take a look at their profile.
What does it cost to use Fitspot?
The Fitspot app is free. You pay on a session-by-session basis. Single sessions start at just $69. You can also split sessions with other Fitspotters and pay $84 for duets and $99 for triple play.
How do I pay for my Fitspot sessions?
Simply set up your payment method on the app. When you complete your session, you'll be charged automatically. With cashless payments, there's no need to bring money or rush to the ATM at the last minute - it's all done for you.
What about split sessions? How do they work?
You can invite up to two Fitspotters to work out with you. When they accept, the cost is split automatically at the end of the session, with everyone paying their share straight from the app.
What if I have to reschedule or cancel my session?
That's cool. You can do it straight from the app. There is no charge to cancel a session or reschedule provided you do so within the change window. Otherwise you pay a late cancel fee. Fitspot has a strict 12 hour cancellation policy.
What is a "late cancel"?
A late cancel is when you cancel or reschedule your session within 12 hours.
What is a no show fee?
A no show fee of $69 is charged when you don't show up for a session booked and confirmed by Fitspot.
Can I trust you with my credit card details?
Yes, we use Braintree Marketplace's industry standard encryption to store and protect your financial data and process your payments securely.
How do you store my personal information?
What will you do with my fitness data?
We show it to you in the form of your stored training preferences, fitness analytics and workout history, so you can use it to gauge your progress toward your goals. Over time, we aim to get to know you so we can help you get fitter, analyzing the data we collect so we can anticipate and meet your health and wellness needs as they evolve.
How can I give you feedback, suggestions and ideas?
We'd love to hear them - you can email us at firstname.lastname@example.org
Fitspot is a hot new fitness app that lets busy people book one-on-one sessions with certified fitness trainers when and where they want. It's free to download on iOS and coming soon to Android. Fitspot users - we call them Fitspotters - pay standard fees for their workouts. They're charged automatically after their session concludes and all booking times go directly into trainers' calendars. Trainers can indicate when they're available to train people. Everything's done behind the scenes with simple cashless payments.
What are Fitspots?
Fitspots are our partner locations. They appear in the Fitspot app as places where our Fitspotters and trainers can choose to complete their Fitspot sessions.
Can any fitness location apply to be a Fitspot?
Yes, any location can apply. Right now we're live in Los Angeles, with other cities coming soon. Just get in touch at email@example.com to find out more.
When is Fitspot coming to my city?
Los Angeles and Atlanta are the first cities to get Fitspot. As Fitspot expands, we'll be looking for new partner locations in other cities.
How will you help me promote my location on Fitspot?
As a Fitspot, you'll show up on the map when Fitspotters and Fitspot trainers look for training locations in their area, giving you the edge over competitors. We'll also provide door decal stickers to let people that already use your location know you're now a Fitspot. We have flyers and other promotional material that you can distribute too.
What's the Fitspot High Five?
Fitspot High Five is a rating system for our trainers and partner locations. Fitspotters can ‘rate' their favorite trainers and Fitspots in the app on a scale of one to five stars. Your Fitspot's rating will appear on your location listing in the app.
How can I encourage Fitspot trainers to bring Fitspotters to my location?
When you become a Fitspot partner you agree to provide preferential rates to Fitspotters and Fitspot trainers. This incentivizes them to choose your location over others. You can also offer promotions on nutritional and fitness products to Fitspot trainers and Fitspotters.
Why do people need Fitspot?
Fitspot is doing for getting fit what Uber did for getting around: making it easier, more convenient and affordable. For customers, it's all about choice and convenience. For trainers, it's about being more productive with simple scheduling and cashless payments freeing them to focus on training people rather than managing their day. For fitness locations, it's about being more visible to potential customers and participating in a new, much more efficient way to schedule fitness based on location and availability.
There are so many fitness apps nowadays - what's different about Fitspot?
In a world gone mad for fitness apps and wearables, Fitspot cuts to the chase and solves the million-dollar question: how are you going to fit in that workout? Workouts where you want them is a powerful proposition and Fitspot sessions provide them at an attractive flat rate, making it more affordable for people to work out with a professional who can give them the personalized attention they need to stay motivated and get fitter.
How is Fitspot aligned with my business goals?
At Fitspot, we believe fitness comes from working out with great trainers in great locations, not staying glued to a smartphone doing virtual workouts and tracking workout statistics. As fitness professionals ourselves, we believe everyone in our industry can benefit from connecting with real people and places that are passionate about fitness. Be a part of it by becoming one of our Fitspots and help people get results.
Can anyone be a Fitspot trainer?
All trainers are welcome to apply via our simple sign-up process. To make sure Fitspot sessions are safe and high quality, we do screen all trainers. We check your certifications and experience and run you through a stringent five step vetting process.
What cities are recruiting Fitspot trainers?
Right now, we have trainers in Los Angeles and Atlanta. As Fitspot expands, we'll be looking for certified trainers to join us in other cities. Why not sign up for our email updates? Then we can invite you to register when we launch in your city. No spam, we promise.
How do I sign up as a Fitspot trainer?
Registration is easy. You can sign up on the app or at fitspotapp.com
I've created my profile - when will it go live on the app?
It takes two-five days to verify trainer qualifications and experience. Then you're ready to roll.
What does it cost to be a Fitspot trainer?
Fitspot is free to use.
How much can I make on Fitspot?
That's up to you. Fitspot trainers earn 75% payouts on the net revenue from all Fitspot sessions. Fitspotters pay $69 for a single session. They can also split sessions with up to two buddies - at $84 for a duet and $99 for a triplet session. It's great value for clients and a great opportunity for you to maximize the return on your time. The more clients you train the more you earn. Fitspotter packages ensure the potential for consistent repeat clients.
Are there any fees and charges to use Fitspot?
Downloading the Fitspot app is free - for you and your clients. Once you're up and running, Fitspot receives a 15% transaction fee on all Fitspot sessions.
What are Fitspots?
Fitspots are our partner locations. They're the gyms, studios and recreation centers that show up on the map when you're using Fitspot. All of them are high quality fitness locations that Fitspot has vetted for training.
How does training clients at Fitspots benefit me?
Fitspot has negotiated preferential rates for you and Fitspotters at Fitspots, so everyone gets a good deal. And with plenty of high quality fitness locations to choose from, everyone's happy.
My favorite location isn't one of your partners.
We'd love to change that. Help us add locations where you like to train. If your gym, studio or recreation center wants to become a Fitspot, they can apply by contacting us at firstname.lastname@example.org. You can also let us know about your location via email@example.com we'll get in touch to explain the benefits.
What's the Fitspot High Five?
Fitspot High Five is a rating system for our trainers and partner locations. Fitspotters can ‘rate' their favorite trainers and Fitspots in the app on a scale of one to five stars. Your rating will appear on your profile in the app.
How does Fitspot match me with clients?
Fitspotters select the date, time and location that they would like to train. Fitspotters then see the profiles of trainers who have indicated they are available during those times. The Fitspotter can then select from one of these available trainers or can opt to have Fitspot pair them with a trainer who best matches their profile. If the Fitspotter opts to be matched, Fitspot will send out a General Request to the trainer network and this session is accepted on a first come first serve basis. As a trainer you will have the ability to confirm or decline any session request that comes your way.
What if a Fitspotter likes their first workout with me and wants to book me again?
Once a Fitspotter has trained with you, they can favorite you on Fitspot to see your schedule and book directly.
How does automatic scheduling and payment work?
When clients book, the session goes into your schedule automatically. When the session concludes, their chosen payment method is charged automatically via the app. It's all cashless, similar to Uber - no paper money changes hands.
How about split sessions? How does that work?
It works the same way as single sessions - all that's different is that the client invites other Fitspotters to join the session. The app splits the bill automatically so everyone's payment is deducted from their chosen payment method at the end of the session. No one has to collect money or find change - it all happens behind the scenes.
Can clients reschedule?
Yes - they can do it straight from the app, and Fitspot makes it simple for you to reschedule them without texting back and forth.
What about last minute changes?
We've set some limits to protect you from last minute changes and cancellations. Fitspot has a strict 12 hour cancellation policy.
What is a "late cancel"?
When clients cancel or reschedule a session outside the change window this is called a late cancel. You will receive payout when a late cancel fee is charged.
What happens if clients don't show up for a booked session?
They will be charged a "No show fee" of $69 if they miss a confirmed Fitspot session. You will receive your standard session fee payout of 75% when a "No show fee" is charged.
How can I give you feedback, suggestions and ideas?
We'd love to hear them - you can email us at firstname.lastname@example.org
What's the feedback from trainers so far?
We haven't met a single trainer who doesn't think Fitspot will make their life easier. It's a whole new way of working that lets you do less of the boring administrative stuff and more of the fun stuff - training clients.